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it could be great to have an an automation rule that runs on reopenend issues, i.e. for every transition from a status in the category "done" to a status in the category "todo".
Selecting every single status is very impractical and prone to errors.
thanks for considering that :)
This can't be directly done and I have raised a feature request at - https://codebarrel.atlassian.net/browse/AUT-1321
Some indirect solutions could be:
Though sometimes resolutions aren't always used 100% like this.
The rule would look like:
If you think one of these could work for you, let me know and I can expand on the answer if needed.
Nick [Automation for Jira]
https://codebarrel.atlassian.net/browse/AUT-1321 looks to be closed as Won't do.
We have workaround to handle 50% of similar issue, but would like to have from statuscategory in to use also.
Our current solution is to use:
When: Issue transitioned
if: issue matches JQL : statusCategory = "In Progress"
In this solution we need to add all possible todo status category statuses to "From status" list.
Would be great to get status categories option to Issue transitioned trigger.
you could also try leaving the from status field empty? Not tested, but would likely just use the JQL to filter out the trigger issues. Performance-wise it might soon turn to be a monster though, likely why the AUT-1321 was rejected...