Scriptrunner Post-Function: issue returns as null when using "Clone an issue, and link".

[Diana]

When project TEST, any issue type, transitions to "In Progress" and custom field "Dropdown Field" = Option 1, there is a post function to "Clone an Issue, and Link".

Under "Additional actions", setting a custom field on the new issue returns as 'null' and does not set the custom field value. Yet, it works when using setting issue summary.

When I try to use issue.setCustomFieldValue, the logs return property id on null object. When I ONLY use issue.summary, the issue properly gets created and linked. When I try to add a log.warn, it returns the issue as null.

I've also tried "doAfterCreate" from this page and got "no signature of method" error.

Any reason why "issue.summary = 'blah'" works yet "issue.setCustomFieldValue(cf, 'value')" will not?

[Ram Kumar Aravindakshan _Adaptavist_ · Accepted solution]

Hi @Diana Gorv

I have tried to replicate this issue in my environment, but I am not encountering this issue.

Below are the sample codes that I have tested with:-

1. For the conditions:-

issue.getCustomFieldValue('Sample List').toString() == 'Option1'

2. Additional issue actions

issue.set { 
 setSummary('Testing 123')
 setCustomFieldValue('Sample Text', 'Testing value')
}

Please note that the sample codes above are not 100% exact to your environment. Hence, you must make the required modifications.

Below is a screenshot of the Post-Function configuration:-

If you observe the sample above, I am using ScriptRunner's HAPI code format on the Condition as well as the Additional issue actions code.

In this example, I have set the Post-Function to the In Progress state and configured the cloned issue to be linked as is caused by link.

I am also including a couple of test screenshots for your reference:-

1. On the create screen, I have added some values for the Description, Summary, Sample Checkbox and Sample List

2. Below is a screenshot of the issue that has been created

3. Once the issue transitions to In Progress, as expected, the Cloned Issue is created with an updated Summary

4. Below is a detailed view of the Cloned issue.

I hope this helps to solve your question. :-)

Thank you and Kind regards,

Ram

[Dave Rosenlund _Trundl_]

Hi, @Diana Gorv  👋

I moved your question to App Central, where questions about Atlassian Marketplace products, like Scriptrunner should be posted. Also, I added an additional tag to hopefully draw the right eyeballs to your post.

That said, I suggest you contact the Scriptrunner support team directly for a faster response time and resolution.

Best of luck,

-dave

[Dave Rosenlund _Trundl_]

P.S.  If you do, it would be great if you'd come back and share the solution here so others can benefit in the future.