Retrieving tempo customer key behind set tempo account

[Roland Siegel]

Hi everyone!

I have the following problem I need to solve in my company:

I have an issue with tempo account "A" set. This account is connected to the tempo customer "Z" with the tempo customer key* "123".

Now I want for the same issue to retrieve this tempo customer key "123" behind this account "A" and set this value ("123") as a custom field value at the same issue.

Is this possible?
Best would be if this is possible via nFeed, because I need this value afterwards to retrieve connected data via nFeed from a remote database. Maybe then I don't need the custom field anymore and use the customer key directly to retrieve the connected data from the remote database.

* https://tempo-io.atlassian.net/wiki/spaces/THC/pages/296812865/Creating+and+Deleting+Customers+-+Tempo+Server

It looks like this:

Thanks in advance for your time! :)
Roland Siegel

[Roland Siegel · Accepted solution]

Solved via Plugin "Elements Connect" (nFeed).

Live Text field using Jira REST API.
URL path: tempo-accounts/1/account/$issue.customfield_10400.id
(customfield_10400 is the Tempo Account field)

Columns
(Name | JSON path)
customerkey | customer.key

[Jean-Christophe Gonzales]

Thanks for the trick, It works fine.

Anyway the app is pretty expensive if used just for this purpose, so now I'll try to do the same via Scriptrunner.

[Sascha Beck]

Mr. Gonzales,
did you find a way to solve the problem with ScriptRunner? I am facing the same problem and would be interested in a ScriptRunner solution.

Thanks in advance.