Request Failed when Activating a project in RJ4 of Jira

Bob_Kang August 26, 2022

Hi,

I've just installed R4J on my Jira(server). I tried to add one of my project in "Activate Projects" but failed with a message "Request failed", anyone why is that? Thank you so much

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Bernhard Doleschel _Ease Solutions_
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August 26, 2022

Hello @Bob_Kang ,

I´m Bernhard from Ease Solutions, the vendor of R4J. There could be different reasons for the error message. To help you, could you please file a service desk ticket with us?

Best Regards,
Bernhard

Bob_Kang August 26, 2022

Hi Bernhard,

I've just submitted a service desk ticket, pls check it out.

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