Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Object mapping with CSV not updating records

I have inherited the admin for Insight at my company.  Not too many issues so far, but we have begun, in earnest, to require updating our Insight records to reflect real-time changes in inventory.  For this, I am having to import data from a CSV on a regular basis (I know I can automate this but have to get it working first :) ).  I can get almost all of the fields to update on existing records, but am having an issue with a couple of them.  Below are shots of how I have the information set up for import as well as how the objects are set up.


The 3 fields that will not update are End User, Monitor1, and Monitor2.  End User is simply a text field (no lookup or relationships).  Monitor1 and Monitor2 are both a reference to the Monitor object (where all the monitors are that are being referenced by the entries on the PC objects).  The key is set to serial number.  When I run the import, all fields update except for those 3 and no errors are thrown.  It will simply remove anything that is already existent in any of those 3 fields and not update with the current information.

Any help would be greatly appreciated.

0 answers

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events