My admin has added a plugin but I cannot see it

[Ásta Hrönn _RdN_]

hi. My system admin has added structure and structure gaant plugin to our jira system. I can see that information on the plugin in my account setting page but I cannot see the plugin in the apps dropdown window. What can I do?

[David Niro · Accepted solution]

Hello @Ásta Hrönn _RdN_ ,

David from ALM Works here.  Welcome to the Community!!

You will want to ask your Jira Admin to check Structure's Global Permissions.

More specifically, they will want to ensure atlassian-addons-group has permission to "Browse users and Groups".

Please let me know if this helps.

Best,
David

[Ásta Hrönn _RdN_]

Jira cloud.

[David Niro]

Thank you @Ásta Hrönn _RdN_ !

In that case, you will want to ask your Jira Admin check that Structure's Global Permissions match what we have outlined in the linked documentation.

Best,
David