My admin has added a plugin but I cannot see it

Ásta Hrönn (RdN)
Contributor
April 11, 2022

hi. My system admin has added structure and structure gaant plugin to our jira system. I can see that information on the plugin in my account setting page but I cannot see the plugin in the apps dropdown window. What can I do?

1 answer

1 accepted

2 votes
Answer accepted
David Niro
Atlassian Partner
April 11, 2022

Hello @Ásta Hrönn (RdN) ,

David from ALM Works here.  Welcome to the Community!!

You will want to ask your Jira Admin to check Structure's Global Permissions.

More specifically, they will want to ensure atlassian-addons-group has permission to "Browse users and Groups".

Please let me know if this helps.

Best,
David

Ásta Hrönn (RdN)
Contributor
April 11, 2022

Jira cloud.

Like # people like this
David Niro
Atlassian Partner
April 11, 2022

Thank you @Ásta Hrönn (RdN) !

In that case, you will want to ask your Jira Admin check that Structure's Global Permissions match what we have outlined in the linked documentation.

Best,
David

Like Dave Rosenlund _Trundl_ likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events