You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Having recently replaced Rally with Jira Cloud within our Development area and Confluence for Knowledge Management we are looking at how to integrate these with ServiceNow.
There are no reviews for the plugin from ConnectAll so I am looking for information about peoples experiences etc and real world application.
After trying out the cloud JIRA trial, we implemented JIRA Server a few months ago. I did make contact with representatives from go2group and we discussed how the connector works and pricing.
Basically you need to purchase ConnectALL core which was quoated as $3000 (annual). Then you add specific connectors to that. We would need the JIRA Adapter ($2200 annual) plus the Service Now Adapter ($8000 annual).
So the cost is not insignificant, especially when compared to Atlassian products.
As yet, we have not made a decision on implementing ConnectALL. For now we have both systems continuing separately, with Service Now handling more of the user issues and JIRA more of the project and new development items. In some cases we manually create a JIRA issue and close the initiating Service Now incident.