Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Jira Zendesk error when trying to notify

I can link issues and create issues, update information.

I can notify all the linked issues on Zendesk side.

But if I select 'Notify' on the jira side, it gives me: 

Unable to load add-on content. Please try again later.




Not sure how to fix this.

2 answers

@Abhishek Govani 

In case helps, I only saw this in Firefox. I was able to resolve after adding an exception at the browser level here:



I have the same issue. It was working perfectly but has recently started failing.
I'm investigating this to fix on my side and will keep updating here.

Until now, I've unlinked the whole flow and tried it again. I've also noticed some changes from when it was last working. 
Previously, (1) comments would update from Jira into Zendesk, now they are not and (2) the ticket details from fields that were linked would also update based on the changes made on Zendesk, now they do not.

Did you ever find a fix for this?

Like Oliver Krause likes this

Experiencing similar problem, just showing this dialog:

Zendesk Notify

Notification failed. Please try again later.


Currently in contact with Zendesk SupportScreen Shot 2022-02-24 at 10.22.18.png

Hello @Oliver Krause

Did you get any update on this issue? 

We are having this issue right now. 


Thank you,

Abhishek Govani

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events