Jira Service Management and Insight intergration

Regis KARAKOZIAN January 20, 2022

Hi all,

I'm new user of Jira Service Management (JSM) in cloud model.

I'm trying to integrate JSM with Insight CMDB.

I created objects schemas and objects but i did not find a way to use these objects when creating issues.

Is there a clear tutorial for doing this ?

 

Thanks in advance,

Regis

2 answers

0 votes
Regis KARAKOZIAN January 21, 2022

I tried to follow steps in video, but i can't add created custom field in my request types.

Any idea ?

 

Thanks in advance,

Regis

0 votes
Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 20, 2022
Regis KARAKOZIAN January 21, 2022

Thanks for this prompt reply, i will have a look

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