Jira Automate Not Assessing New Epic Created By Another Automate

Daniel Lupton February 27, 2024

I have a Jira Automate that will create an Epic as a child of a feature when a component is added to the feature.

I also have another automate that is set up to add stories to an Epic when a component is added to the Epic.

The issue I am having is that it seems the Epic that is being created by the first automate is not being assessed by the second automate to create the stories.

I have tried having the addition of the component in a separate step form the ticket creation and even adding a couple of re-fetches in to the automate to delay the component addition but its still not working and the new Epic is not even shoing in the automare log for assessment.

If I manually add the component to the Epic after the creation by the first automate then the story generation works fine.

Any ideas?

 

1 answer

1 vote
Tansu Akdeniz
Community Leader
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February 28, 2024

Hi @Daniel Lupton 

How do you trigger the second rule? 

Additionally, this box must be checked for the second rule to be triggered by the first rule.

Go to Rule Details:

checkbox.png

Daniel Lupton February 28, 2024

Hi @Tansu Akdeniz 

For the second automate I have set it up to trigger when the field component/s is changed on issue edit or create.

We ha e Jira Data centre and so can't call one automate from another (I don't think so anyway and can't.see the option in our set up).

I have also set it up thisnway so that the automation will run regardless of how the Epic is created and the components added.

If I manually create the Epic and add the component as part of the create issue form then the 2nd automation triggers fine.

I am really not sure why the 1nd automation is not triggering if the Epic is created by the first automation.

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