JSM - change a custom text field to required based on custom field value (single select)

[deborah a plante]

Need this to work on customer request type, creation.

I have two fields on the customer request type

"Is a Supervisor?" Select List (single choice)

"Client Name " Text field (single line)

If Is a Supervisor? = N the Client Name field is required, otherwise it is an optional field

Using Scriptrunner behaviour

I create the following, and it requires the field, but it requires it all the time.  Appreciate any help.

Mapped to specific JSM project and Customer Type
Guide workflow is set

INitialiser:

import com.atlassian.jira.issue.resolution.Resolution

def dropDownCF = getFieldByName('Is a Supervisor?')
def requiredCF = getFieldByName('Client Name')
def valueCF = getFieldByName('Is a Supervisor?').value

if (valueCF == "No") {
requiredCF.setRequired(true);
} else {
requiredCF.setRequired(false);
}

Data Center
JIRA 8.20.1
JSM 4.20.1
ScriptRunner 6.39.0

[John Funk]

HI Deborah,

You will need an add-on like the ScriptRunner Behaviours app. 

[deborah a plante]

Thank you, i am using scriptrunner

[John Funk]

Not just ScriptRunner, but the Behaviours app. 

[deborah a plante]

I am not using the cloud version - i am on the data center version.  sorry if i did not tag this correctly.

[John Funk]

Oh - sorry, I missed that. I am not sure if Behaviours is included in the DC version of ScriptRunner or if it a separate app. But you will need to solve with the Behaviours tool.