Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,460,228
Community Members
 
Community Events
176
Community Groups

JQL Needed to query issues that users are mentioned on that have not been responded to.

Edited

I am looking to create a JQL that will show my users a list of issues they were mentioned on that they have not yet responded on (commented on) OR reacted to (thumbs up). 

So far, I was able to query a list that shows me a list of issues they were mentioned in, in the last 7 days. 

(text ~ currentUser() AND updatedDate >= -7d ORDER BY updated DESC)

But ideally I would like issues to fall off this list if the user has already responded to the mention.  

My ultimate goal is to create a clean dashboard of work that are truly issues that require an action from the end user.  If they already responded but the issue is still visible to them on the dashboard it becomes noise and distracting from what really needs to be done. 

If this is approach is not feasible, does anyone have any other suggestions for obtaining this?  Thanks

2 answers

1 accepted

0 votes
Answer accepted

Hi,

 

I'm not sure that you will be able to achieve that since you can find issue where you was tagged but you can't compare comment date and mentionned date.

If the user comment a ticket but he's mentionned two days after you will not be able

Thanks for the reply.  Do you know if there is a way to eliminate issues based off current user reacting to comment they are tagged in (thumbs up).  

My ultimate goal is to create a clean dashboard of work that are truly issues that require the end user to take action on.  If they already have and it appears, its just noise and distracting from what really needs to be done. 

Or - do you have any other suggestions for obtaining this? 

I think this is not possible, may be with automation or other plugin like scriptrunner you could assign the ticket to the user mentionned in the ticket then create a dashboard that will pull all issue assigned to the current user. 

When the user respond, he will assign the ticket to the right person manually or create a script to do it automatically

Like Megan Calandra likes this

Hi,

Our app


makes it possible to find out who was the last person that commented.

After you install the app you can filter out issues where the last commenter is current user:

commentLastCreatedBy!=currentUser()


Also make sure to check out the docs.

I hope this helps!

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events