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JIRA Automation for Bulk Email to Pre-defined Users

Kalyan Sikder
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Oct 17, 2023


I am trying to create a JIRA rule which will send email to a particular group of users for all the tickets which has status "Assignee= Unassigned". I could not fetch all the tickets with the condition in the email body. Any help in this regard is much appreciated. jira_automation.jpg

1 answer

1 vote
Adam Rypel _MoroSystems_
Community Leader
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Oct 17, 2023

Hi @Kalyan Sikder ,

I believe you want to use smart value in your email body. Smart values are variables, which let you access certain objects - like issues. You can find more on that here:,issues,-A%20list%20of

So the email body would look like this:


The following unassigned tickets need to be assigned:



Is that what you wanted to achieve?

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