Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Issue Reordering in Structure in Jira Cloud

I get the error 'Issue Reordering is Not Supported' when attempting to re-order issues within an epic on my structure board.

Is there a way to re-order them on the Structure board or with the epic which would automatically reorder them on the structure board.

1 answer

1 vote

Hello Melissa,

When a structure is built with generators, any manually made action in it should be supported by the existing generators, i.e. it is not possible to do anything that contradicts the rule by which the structure is built. The reported message appears because there are no generators in your structure that can support a different order of issues.

Rearranging of issues is possible with Sort generators - these generators allow to order issues on each hierarchy level of the structure according to a certain field value. Also, you can sort issues by Rank and be able to additionally rearranging them manually(with their Ranks updating in Jira as a result). You can find out more about Sort generators on our wiki:

I hope this helps. If you need further assistance with anything, please feel free to contact us directly at for proper support.

Best regards,
Stepan Kholodov
ALM Works

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

331 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you