I get the error 'Issue Reordering is Not Supported' when attempting to re-order issues within an epic on my structure board.
Is there a way to re-order them on the Structure board or with the epic which would automatically reorder them on the structure board.
When a structure is built with generators, any manually made action in it should be supported by the existing generators, i.e. it is not possible to do anything that contradicts the rule by which the structure is built. The reported message appears because there are no generators in your structure that can support a different order of issues.
Rearranging of issues is possible with Sort generators - these generators allow to order issues on each hierarchy level of the structure according to a certain field value. Also, you can sort issues by Rank and be able to additionally rearranging them manually(with their Ranks updating in Jira as a result). You can find out more about Sort generators on our wiki: https://wiki.almworks.com/display/strcloud/Field+Sorter
I hope this helps. If you need further assistance with anything, please feel free to contact us directly at support.almworks.com for proper support.
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events