Is there an automatic way to create issues from messages in a slack channel?

[Lewis Tanguhwar]

I was given a task at my Organisation to ensure that certain messages targeted at a particular project automatically create Jira issues in the slack channel,

I have successfully done the recommended Slack +Jira integration found here

The thing is I have been asked to do more such that for any message written, one does not need to use the /Jira Create command but automatically the message creates an issue.

I have looked up 3rd party integrations but at the moment that is not feasible for my Organization.

A team member recommended Bolt but so far I am yet to come up with any meaningful solution or way forward.

Is it really possible that I can achieve this or am I just on a wild goose chase, I want to give final feedback for this to my Organisation and be done with the task.

Recommendations and all possible answers are highly welcome.

[Daniel Eads]

Hi @Lewis Tanguhwar ,

I'd suggest taking a look at Atlassian Assist to integrate Slack threads with Jira issues. Based on a reactji on a message, Assist will create a Jira issue and sync all the threaded messages between Jira and Slack. This comes out-of-the-box with a Jira Service Management Cloud subscription, or can be used with Jira Software thru a Halp subscription. More info here.

Cheers,
Daniel

[Lewis Tanguhwar]

Thanks so much, @Daniel Eads 

I will check it out