Is it Possible to store the user who resolving the ticket automatically in this custom field when us

Saitej Namburi September 18, 2017

Is it Possible to store the user who resolving the ticket automatically in this custom field when user resolving the issue without entering manually?

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Alex Koxaras _Relational_
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March 15, 2023

Hi @Saitej Namburi 

You can either create a Jira Automation, or place a workflow PF when resolving the issue.

In jira automation you can create a rule:

  • Trigger: Issue transition to "Done" (or whatever else is your final status)
  • Action: Edit issue: Place the smart value {{initiator.displayName}} or {{initiator.id}}
  • Test your rule

For the workflow PF, you have to have an app like JMWE, which will allow you to write a short groovy code to get the current user to that specific user field

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