Insight Jira Cloud - Import CSV

Adrian Moen March 16, 2021

Hey,

I'm trying to import a CSV containing laptops with make, models, serial number, warranty date etc etc. I almost accomplished it eventually, but there is still one field I still struggle with, and I'd reckon this will be a problem when I import other items as well.

It it the "OS" attribute in the Laptop object:

Name - OS
Type - Object
Type Value - Operating Systems (This references to other existing Operating Systems objects like Windows or Linux)

image.png

The CSV looks like this:

Key;Make;Model;Owner;Price;Serial Number;OS;Warranty Expired Date
;Lenovo ThinkPad;P1 Gen 3;LONGIDxxxxxx;9000;RXXXXX;Linux;2023-10-28

When I try to import the CSV I get this error:
image.png

Do I need to use a IQL filter on the OS attribute? I've tried using "Label = $(Operating Systems)" with no luck.
image.png

So my question is, how do I import items with attributes referencing existing Object types, like in this case, Windows or Linux?
image.png

 

The documentation for Insight with Jira Cloud is severely lacking in compare to the on-prem solution...

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