Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Insight Jira Cloud - Import CSV


I'm trying to import a CSV containing laptops with make, models, serial number, warranty date etc etc. I almost accomplished it eventually, but there is still one field I still struggle with, and I'd reckon this will be a problem when I import other items as well.

It it the "OS" attribute in the Laptop object:

Name - OS
Type - Object
Type Value - Operating Systems (This references to other existing Operating Systems objects like Windows or Linux)


The CSV looks like this:

Key;Make;Model;Owner;Price;Serial Number;OS;Warranty Expired Date
;Lenovo ThinkPad;P1 Gen 3;LONGIDxxxxxx;9000;RXXXXX;Linux;2023-10-28

When I try to import the CSV I get this error:

Do I need to use a IQL filter on the OS attribute? I've tried using "Label = $(Operating Systems)" with no luck.

So my question is, how do I import items with attributes referencing existing Object types, like in this case, Windows or Linux?


The documentation for Insight with Jira Cloud is severely lacking in compare to the on-prem solution...

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

358 views 3 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you