Insight Jira Cloud - Import CSV

[Adrian Moen]

Hey,

I'm trying to import a CSV containing laptops with make, models, serial number, warranty date etc etc. I almost accomplished it eventually, but there is still one field I still struggle with, and I'd reckon this will be a problem when I import other items as well.

It it the "OS" attribute in the Laptop object:

Name - OS
Type - Object
Type Value - Operating Systems (This references to other existing Operating Systems objects like Windows or Linux)

The CSV looks like this:

Key;Make;Model;Owner;Price;Serial Number;OS;Warranty Expired Date
;Lenovo ThinkPad;P1 Gen 3;LONGIDxxxxxx;9000;RXXXXX;Linux;2023-10-28

When I try to import the CSV I get this error:

Do I need to use a IQL filter on the OS attribute? I've tried using "Label = $(Operating Systems)" with no luck.

So my question is, how do I import items with attributes referencing existing Object types, like in this case, Windows or Linux?

The documentation for Insight with Jira Cloud is severely lacking in compare to the on-prem solution...