I have what I think is a very simple filter on my csv import, but I get an error when try to import: "import data mapped to OTA label is empty".
My filter is Cat = Add-on. When I remove the filter the import does not have an error. Filter and simple configuration screenshot below.
I have tried many different ways but cannot get this filter to work. Using Insight 18.104.22.168. Thanks, - Paul
@Steve Letch , I think the problem you're facing is the same one I just figured out after a few days of banging my head against the wall: according to https://documentation.riada.io/display/ICV70/General+Import+Concepts, it's not possible to use the Filter data source by IQL feature to filter referenced objects. In Paul's case, I'm guessing that Test was a text field. In your case, it looks like Manufacturer is a reference.
In my case, I'm trying to filter by "Operating System" Like Server, but Operating System is a reference. My workaround will be to add a field named OS Name that will be a text field, run a periodic bulk update of OS Name to be the same as "Operating System"."Name", and update my import to filter by "OS Name" like Server.
@Jon Hill I had an hour long screenshare with the makers of the plugin so have a much better idea of how it works now.
I now have a really sweet Insight setup with users and devices cross referncing all sorts of things.
I also have a nice LDAP sync going which pipes into the Service Desk tickets.
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