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Insight Discovery custom Patterns

I need help building Insight Discovery .pat files for my clients various printers, how would I go about pulling the proper information from the devices to build this custom .pat files.

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Pramodh M Community Leader Aug 30, 2022

Hi @Calvin Senteza 

Welcome to the Community!!

The guide for creating Custom Patterns is here

https://support.atlassian.com/jira-service-management-cloud/docs/create-a-custom-pattern

May I know what device and details you are trying to Capture in Insights?

I'm attempting to capture printers on the network.

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