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I need help building Insight Discovery .pat files for my clients various printers, how would I go about pulling the proper information from the devices to build this custom .pat files.
Welcome to the Community!!
The guide for creating Custom Patterns is here
https://support.atlassian.com/jira-service-management-cloud/docs/create-a-custom-pattern
May I know what device and details you are trying to Capture in Insights?
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