Inquiry Regarding ScriptRunner Functionality in Jira Cloud

Sandip Bhosale April 18, 2024
Subject: Inquiry Regarding ScriptRunner Functionality in Jira Cloud
 
Dear Atlassian Support Team,
 
We are currently using Jira Software version server V 7.1.2, and within that, we heavily rely on ScriptRunner for various functionalities such as Bulk Fix Resolutions, Configuration Exporter, Escalation Service, and others listed below:
 
- Bulk Fix Resolutions
- Bulk Import Custom Field Values
- Change Dashboard or Filter Ownership
- Clear Classloader or Jira Internal Caches
- Configuration Exporter
- Copy Custom Field Values
- Copy Project
- Escalation Service
- Generate Events
- List Scheduled Jobs
- Reindex Issues
- Script Registry
- Split Custom Field Contexts
- Switch to a Different User
- Unit Test Runner
- View Server Log Files
 
However, upon exploring the options available in Jira Cloud, we couldn't find equivalent functionalities provided by ScriptRunner.
 
Could you please confirm if these functionalities are indeed unavailable in Jira Cloud? Additionally, we would appreciate any guidance or alternative solutions you can provide to address our requirements in Jira Cloud.
 
For your reference, we have attached a snapshot highlighting the ScriptRunner functionalities we currently use.
 
Thank you for your assistance.
 
Warm regards,
 
Sandip
 
[Attachment: Snapshot highlighting ScriptRunner functionalities]

1 answer

1 vote
Kristian Walker _Adaptavist_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 13, 2024

Hi Sandip,

I can confirm the documentation page here outlines what functionality is different between the On-Premise and Cloud versions of ScriptRunner and can be used to answer your questions above.

Thanks,

Kristian

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