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In "Automation for Jira", we want to automatically assign based on pagerduty

Is there an integration between "Automation for Jira" and pagerduty? We want to automatically assign tickets based on the "on call" person in pagerduty.

 

Is there a way to get this name? Or can we make REST calls from Automation for Jira?

 

-ms

4 answers

1 accepted

1 vote
Answer accepted
andreas Rising Star May 15, 2018

Hi Michael,

No, we don't support this quite yet: https://codebarrel.atlassian.net/browse/AUT-204

We do have an outgoing webhook action (https://docs.codebarrel.io/automation/components/actions/actions.html#send-webhook), but currently it can only send POSTs and any response data can't be used in the rest of the Automation rule in Jira.

We've got quite a few higher priority items in our backlog at the moment so it will be a while before we can get to this, but we'll let you know when we get a chance to work on this.

Cheers,
Andreas

We'd like to assign an owner when a label, 'on-call' is added to a JIRA issue based on the current active duty person in PagerDuty. Is that possible within Scriptrunner?

Like # people like this

Ever found out if this is possible ? We want to do the same thing. 

I would just like to change the Jira assignee to the user that either acknowledges the incident or is assigned to it. Is this possible yet?

I tried to just sync them with the custom fields but that does not seem to work.

Hello from 2022 looking for the same thing.

Yes, still hoping for you to add this feature, thanks!

It says answer accepted but I think everyone is still waiting for a solution

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