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I have been trying to reset my account password but somehow i typed some

rosie mazivanhanga
rosie mazivanhanga
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February 7, 2024

I have been trying to reset my account password but somehow



I have been trying to reset my account password but somehow i typed some wrong characters in password. Now when I try to recover the account using my email. I am not receiving recovery email.
Initially the gmail account was not active maybe thats why. How it can be fixed?

 

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Nikola Perisic
Nikola Perisic
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February 7, 2024

Welcome to the community @rosie mazivanhanga !

Lots of users were having this issue in the past, so take a look at this page: https://community.atlassian.com/t5/Atlassian-Account-questions/reset-password/qaq-p/1395627

In short: create a support ticket for Atlassian Support to resolve this issue.

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