Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,551,937
Community Members
 
Community Events
184
Community Groups

How to automatically transfer freshdesk support ticket link

HI,

We have the jira app 'freshdesk support', and the freshdesk app 'jira plus', 

which enables us to create issues in frsdhesk and automatically create from there a jira issue.

it looks like this in jira:

the field: 

Capture1.PNGwhich leads to:Capture2.PNG

and this is how we connect between the two platforms.

my question is, when i create a jira automation to transfer the issue to another project, how can i copy this link as well and make it linked to the newly created issue in the new project?

 

thanks

1 answer

0 votes
Diana_Architect_ZigiWave
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Mar 28, 2022 • edited

@Ido Sellinger Hi. Did you manage to find a solution? 

Hi @Diana_Architect_ZigiWave , 

I didn't find a solution unfortunately. I will take a look at your tool, thanks!

Diana_Architect_ZigiWave
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Mar 28, 2022 • edited

.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events