System - Jira Service Desk
Case:
User01 (agent in project X) moves issue from project X to project Y.
User01 isn't a agent in project Y.
How to create automation rule that will add User01 as request participant to moved issue?
I have plugin "Automation for Jira" installed.
Hi @[deleted] ,
Is the User01 the Assignee of the issue in Project X? Or a Watcher?
No, he is only a agent in project X, he got ticket but the ticket should go to project Y.
He maybe Assignee or Watcher but not necessary.
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