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How to abort import test case on xray test case importer?


Hi, I have a problem when importing a test case using xray test case importer, it's stuck on progress, resulting other user can't import their test case because there is error "a job to import tests is already in progress.


did anyone now how to abort the test case that being imported?

3 answers

Hi Team,

We are facing this issue again
Could you please help us by fixing this issue?

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0 votes
José Domingues [Xray]
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Jul 24, 2019

Hi Jaka,

We have identified an issue with the Test Case Importer, some import jobs sporadically become "stuck", they end in error but the job remains in a "running" state.

We are actively monitoring the import jobs and investigating the situation to prevent this from happening again, we have opened a bug regarding this that you can watch ( XRAYCLOUD-1004 ).

A fix has already been launched to fix this issue 


Best regards,

Xray Team

I am facing the same issue. Is there a way to abort the job which shows running and stuck? 

Hello @José Domingues [Xray] 

we are facing the same issue right now and all the test factory is stuck since they cannot upload testcases any longer.

Apart from the fix itself, could you please let me know the way to kill the stuck import job?


Thank you so much for your support.


Hi again, it was just a matter of wait. Normal operation resumed. thx

This issue still persists - I was executing an import job yesterday that got "stuck" - it eventually completed but not correctly.  When I logged in today to re-execute the import, the importer looked to still be running.

We are executing multiple migrations to XRAY using the test case importer and we have encountered this issue multiple times.

Like Arun Rajashekar likes this

EDIT: We are also experiencing an increase in the occurrence of these xray import plugin getting stuck when importing the test results to xray in our Jenkins jobs. Is there a new issue raised for this?

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