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How to Hide/Mandate a field in specific projects in Jira Cloud?


We have used Script Runner for Jira Server/Data Center to hide/mandate fields specific to issue types and projects using behaviours.
But in Jira Cloud, after installation of Script runner for Cloud, we are not able to find behaviours feature of script runner and not able to hide/mandate fields in projects.

If behaviours is not supported in Jira Cloud, is there any alternatives to Hide/Mandate a field?

If yes, Can you please help us knowing how to Hide/Mandate a field in specific projects in Jira Cloud?

Thanks & Regards,
Preethi H R

1 answer

0 votes
Dave Mathijs Community Leader Jul 13, 2022

Hi @Preethi H R , behaviours in Cloud do not yet exist, but are on the short term roadmap.

See: Behaviours for Jira Cloud 

Is this for Jira Software or Jira Service Management?

Hi @Dave Mathijs ,

No, not for Jira Software or Jira Service Management. The requirement is to hide/mandate a field in specific projects in Jira Cloud.

Can you please let me know if there are any other alternatives to Hide/Mandate fields in Jira Cloud in specific projects?

Dave Mathijs Community Leader Jul 14, 2022

There's a difference between Required/Optional fields and Shown/Hidden fields.

You can use a specific field configuration for an issue type to make a certain fields required (without conditions).

As far as showing/hiding fields is concerned, you can use Forms in Jira Service Management.

If you are talking about Projects, then you are talking about Jira Software. There, it's not possible yet.

Atlassian's explanation:

The reason we are unable to provide this functionality is due to the restricted functionality and API's which Atlassian provide inside JIRA Cloud, due to the fact that Atlassian only provide a Rest API in Jira Cloud and not the same Java API that the server version contains.

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