How many people are happy with the user information related to using R4J?

[Tony Sims]

I just recently started involving myself in learning R4J. Based on my experience with the software community and the goal of gaining popularity, I would like to hear the opinions of others. Especially people that are not natively software developers. Be honest and tell me your impression of the organization and approach to the manuals, training aids, etc.

[Bernhard Doleschel (Ease Solutions)]

Hello @Tony Sims ,

a very warm welcome at R4J. I´m Bernhard, the product manager at Ease Solutions responsible for our apps. I would like to share with you some details for your smooth start. As the versions differ a bit between Jira on-premise and cloud edition, please decide for your current situation:

• Our Youtube channel with R4J clips, for Jira Data Center/Server edition and Cloud edition
• Documentation, again for DC/Server edition and Cloud edition
• Public demos with Q&A time, DC/Server edition and Cloud edition
• our friendly service desk to help you further

Best Regards, Merry Christmas and Happy New Year,

Bernhard

[Tony Sims]

Hi Bernhard,

Thanks for the reply. The you tube clips you pointed me to are specific to jira cloud and short but disjointed. The online documentation leaves a lot to be desired. I think a larger effort could make the online documentation/videos much more useful to new users.

Happy holidays to you too.

Tony

[Nic Brough -Adaptavist-]

R4J has always wrked well for me.  What are you looking for here?

[Tony Sims]

Thanks. My question is geared towards how much effort it took to learn the tool and if the available "user manual" and videos were sufficient for you to become proficient.