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How can I update Structure UI cash

Edited

Hello.
My Structure contains two Calculated custom Field.

I'm making changes in Ticket, I want the structure to display the new changes.

Now the changes occur in 30-50 seconds.

1 answer

1 vote
David Niro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 20, 2023

Hello @Aleksandr ,

To identify which hosting type you are using, please check if you see "Automation" or "Show Generators" in Structure.

Automation will mean you are On-Prem
Show Generators will mean you are on Cloud

To understand why changes are occurring only after 30-50 seconds, I would need to see what calculations are being made (the specific formulas) and also how your structure is built (which Generators are in use and how they are configured).

It may be more convenient to share this information directly with our support team.  You can reach us via service-st@tempo.io or through our customer portal support.almworks.com.

Best,
David

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