How can I remove all products to delete my organisation?

7 Last
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 27, 2024

I tried to remove all the products from my organisation to dele it but I can't.

I can't delete the organisation because it says I still have some products that has to be removed, but when I go to the billing page and I try to manage any product it says the product has been deactivated and I can't delete it.

 

Anyone can help me to solve this problem?

1 answer

1 accepted

0 votes
Answer accepted
Dave Rosenlund
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 27, 2024

Hi, @7 Last.  Welcome to the community πŸ‘‹

To reduce the risk of accidental data loss, Atlassian doesn't fully deactivate deleted products until 14 days after the date the cancellation takes effect.

It can take several weeks in total for them to be deleted, and then  you can delete the organization.

Sorry 🫀

-dave

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events