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How can I display subtasks in the BigGantt Gantt Chart?

Hey everyone! I am trying to put my subtasks in the BigGantt Gantt chart, yet it only allow me to put the higher hierarchy issues. Is there a way to enable the subtasks to appear in the Gantt Chart as well?

1 answer

1 vote
Adam _SoftwarePlant_ Marketplace Partner May 25, 2021

Hi @Ruben Bazalar 

When it comes to synchronizing your Jira issues to BigGantt - it doesn't really matter if the task is epic/story/subtask since the app will synchronize all of the created and existing issue types from your selected project - once you specify it in the "Scope Definition - Automatic Rules" section in Box Configuration:

cloud_scope deg.png

Please kindly take a look at the example from my test project, where I created a couple of tasks of different kinds, along with a sub-task. As you can see, it is displayed on the Gantt module without any problems:

cloud_subtask.png

Furthermore, you can easily create a subtask and display it on the Gantt, by using the "Add task+" button (please bear in mind that you need to select the parent task on the Gantt WBS first):

cloud_subtask creation gantt.png

I hope this helps Ruben, however, should you experience any kind of other issues with displaying your subtask on the Gantt module, please contact our Support Department by using the link below, so that we can take a look at the situation and solve it for you:

- Support Portal 

Have a nice day and best regards,

Adam

Hi Adam, 

Creating sub-tasks from BigGantt doesn't work because you need to create a sub-task from a task - at least that's JIRA's default way of creating sub-taks. 

How can I counter this?

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