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How Does Workfront Plugin Determine Reporter?

DeVante_Pickering
DeVante_Pickering Aug 12, 2019

Hi - we've installed the Workfront Plugin for Jira Server and created a few triggers. We've created a service account and authenticated the plugin via the service account. The issue successfully gets created in Jira after being created in Workfront, however my account keeps getting tagged as the reporter. Has anyone experienced this or have any ideas? I would think the reporter would match whoever the reporter in Workfront is.

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Shaun Alsobrook
Shaun Alsobrook Jan 20, 2021

Was there by chance ever an answer to this?  I'm having the same issue

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