Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,477
Community Members
 
Community Events
165
Community Groups

How Does Workfront Plugin Determine Reporter?

Hi - we've installed the Workfront Plugin for Jira Server and created a few triggers. We've created a service account and authenticated the plugin via the service account. The issue successfully gets created in Jira after being created in Workfront, however my account keeps getting tagged as the reporter. Has anyone experienced this or have any ideas? I would think the reporter would match whoever the reporter in Workfront is.

1 answer

Was there by chance ever an answer to this?  I'm having the same issue

Also having exact same issue. Set up as described in original question, using a system account to Workfront, but when things come back into Jira (both new issues and comments), shows as the user who originally installed the Workfront add-on (me).  I tried creating a system account on the Jira side with the same email as the Workfront system account, no change.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

367 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you