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in the course of evaluating Tempo Timesheets (for Jira Server) we need to have a clear understanding on the following:
We understand that Tempo work logs are stored in a proprietary Tempo database, syncing work logs to the Jira data base (Time Spent).
Thanks for your response and sharing your valuable experience
On Server, all worklogs are stored in the JIRA worklog table, independent if they were created via the native JIRA log work dialog or the Tempo Log Time dialog.
In Tempo, users can always view their own worklogs in My work or the Tempo Reports. To view worklogs of other users, permission to do so needs to be given.
Please take a look at https://tempo-io.atlassian.net/wiki/spaces/KB/pages/1797652489/Cannot+see+other+users+worklogs for more information
Hi @lizhonghua ,
It is not possible to allow /restrict users to log work via Tempo only on specific projects when users have the "Work on issue" permission.
The Tempo installation is global and the option to log work is available in all issues that the users are allowed to log work on.
Worklogs will be displayed in Tempo (depending on the viewers permissions) independent if they were created in JIRA or in Tempo.
thanks so much, very helpful to me.
My case is party of our department members had records worklogs via JIRA native page. we are trying to use Tempo timesheet, but these worklogs disappeared after Tempo installation, do you have any suggestion on how to migrate the exsiting worklogs to new view smoothly？ on the other hand, can they continue to work on the worklogs via jira worklogs page with the existing data after we decide to uninstall the Tempo add-on?
Thank you so much.
there is no need to migrate the worklogs.
Users should be able to see their own worklogs when they go to Tempo, My Work.
To view worklogs of other users, they need to have the
- "View all worklogs" permission for the JIRA projects that the other users have logged work on (this permission is set in he JIRA project permissions, https://tempo-io.atlassian.net/wiki/spaces/THC/pages/286883873/View+All+Worklogs+Permissions+for+a+Project+in+Tempo+Timesheets+for+Server) or the
- "View team worklogs" permission for the team(s) the other users are members of (https://tempo-io.atlassian.net/wiki/spaces/THC/pages/321028470/Granting+Users+Team+Permissions+-+Tempo+Timesheets+for+Server)
They can then view the worklogs in the Tempo, Reports view (https://tempo-io.atlassian.net/wiki/spaces/THC/pages/297206386/Viewing+Reports+-+Tempo+Server).
Could you please check whether I understand correctly. does that means the existing worklogs created via native can be viewed in Tempo report pannel after configurate the neccesarry permission, and we can use Tempo intead of native page to record the new worklogs. both the exsiting worklogs(created by native page) and new worklogs (created by Tempo) can be listed in Tempo's reports pannel.
thanks so much.
Hi @Allison Carlson
The behavior on Cloud is different as on Server/DC as JIRA and Tempo data is stored in different databases.
When logging time in Tempo on Cloud, worklog information is synced to the JIRA, bu t the worklog author and description are anonymized. Worklogs will therefore show as haveing been made by "Tempo Timesheets" in JIRA. (https://tempo-io.atlassian.net/wiki/spaces/KB/pages/488931333/Why+do+the+Jira+worklogs+appear+with+the+author+Tempo+Timesheets+instead+of+the+user+s+name).