It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Export to png with high resolution cuts the last letter of the object text.

Dear draw.io developer,

When I export objects with text in it to a higher resolution the last letter of the object text seems to be cut off a little.

E.g.:

- create a simple square box, put in the text "Hello World"

- File -> export... it and scale it by 10 by putting a 0 at the end of the width value.

When having a look at the outcome png file the right part of the 'd' is missing in the image.

The "funny" thing is, that when I use your https://<a< a="">href="http://www.draw.io/"> www.draw.io/online tool, the same output method (download as -> advances...) gives a nice result.

Comparing the both outcomes it looks like the font is differntly scaled. While your website tool looks good, the confluence output seems to be scaled a alittle bit more from the top-left-corner as origin: The text is put out a little more to the left and down and the size of the text is a little bit larger.

Do you have a good idea, why this could be?

7 answers

This is from confluence plugin:

This is from your online tool:

Plugins and online tool use different backends for exports.

We are investigating the issue.

Is this resolved in latest release?

It is not possible to scale anymore in 3.7.1

When I create a simple Circle object and put some text in it and call: File > Export and edit 810 for width and height instead of 81 to have a zoom factor of 10 instead of 1 I get:

export_does_not_scale_1.png

for the export setting:

export_does_not_scale_2.png

So i can not say if it is resolved or not ....

IT DOES NOT SCALE ANYMORE sad

 

And the black border instead of transparency ....?

When I do the same in draw.io it looks nice, still smile

 

I'm having the same issue, when exporting png from the webapp. When is this going to be resolved?

Same issue here but only when using Mozilla Firefox. I've exported the diagram as xml, imported it in Google Chrome and then exported it as PNG and the text wasn't cropped anymore.

We can look at reproduction cases by sending the details to support@draw.io

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Marketplace Spotlight: November Continuous Integrations

                                                Shipping new code shoul...

66 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you