we have installed the Easy Agile User Story Map plugin on JIRA. Currently we face the problem that the epic colors are not shown properly in the story map view. Some epics have no color at all, others have a different color than the one specified for the epic.
Any idea how to solve this?
Thanks for also reaching out via our support portal Lars. We'll post an update here for the community once we get to the bottom of this issue.
If any other users are currently experiencing this issue please reach out to us at email@example.com
Easy Agile Support Team
We weren't able to diagnose the problem in 2018 based on the information from Lars.
Firstly, can you confirm that you are using a Classic Jira Software Project? Since Epics in Next Gen Projects aren't coloured, they are all shown as purple in Easy Agile User Story Maps.
Can you provide us with some more details about this issue? Either here or via firstname.lastname@example.org
Finally, what configuration do you use to add colours to your Task issue types? Unlike Epics, Jira doesn't natively store colours for Issues so we haven't had this request before.
Stephanie Seymour | Easy Agile
My apologies: on checking, I found that Next Gen Projects do now support Epic colours.
The API for this, however, is different to the one we use to get data about Epic colours in Classic Projects. We'll need to put in some work to get feature parity on this. A ticket has been created with your vote on it.
If you use Next Gen projects, that's why the colours aren't showing and you don't need to supply any other information.
Would you like me to reach out when we've got this working?
Stephanie Seymour | Easy Agile
we are using story maps for a long time now but the wrong epic colors are really annoying by now. We used the colors in the past for a better visual overview about which epics belong together. This is no longer possible with the broken epic colors. Can you not somehow prioritize this and fix it?
As far as we debugged in the past, the REST requests return the correct color, but the java script rendering seems to have a but.
Please let me know if there is any hope, otherwise we need to find some Alternative soon to have a better visibility again.
Thanks and Regards, Lars
We were able to resolve the problem with Team-managed (Next-gen) projects.
However, we weren't able to diagnose or resolve any Epic colour problems on Company-managed (Classic) projects as we need more information.
Are you able to reach out to us at email@example.com so that we can work together to gather troubleshooting information and diagnose the problem you're seeing?
Henri Seymour, Developer @ Easy Agile
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