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Email this Issue: email activity tab is not appearing under issues


We have E-mail this Issue configured on several projects to send/receive e-mails per issue. Previously, we would send e-mails via the Email this Issue button, and a log would appear under each issue's Activity section.

email tab.png

However, the tab is now gone for all of my projects. We recently had an update of Jira as well as the Email this Issue add-on, so I think some of the configuration may have been reset.

I can't figure out how to get the tab back, tried project settings and the add-on config, but no luck. Can someone please help?

Sorry if this is an obvious answer, I am relatively new to configuring this add-on and just can't seem to find the problem here.

1 answer

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Answer accepted

Turns out this was simply toggled off in the general configuration of Email this Issue. Maybe because of the Jira SD upgrade and add-on upgrade. Quite a pain to have to dig settings to find this though, but there it is.

Annotation 2020-08-03 171704.png

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