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I am trying to create a report to show the number of sub-tasks resolved in every of previous sprints by users.
I have confirmed for User A, he has resolved 10 sub-tasks in Sprint X. However, in the report I created, the measure - "Sub-task resolved" is empty.
I have this User A in the row, and Sprint X in the column.
Can anyone help what it's happening? The "hours spent" do have numbers which seem to be correct.
The suggestion by Fabian is one point of interest. The other is the sub-task parent. Sub-tasks are not added to Sprints on their own. Instead, they move around together with their parent. Was the sub-task parent resolved within the scope of the Sprint?
Suppose it was resolved after completion of the Sprint. In that case, the sub-tasks, together with the parent, could be found under the Sprint dimension "(no sprint)" member or in another Sprint, if moved.
I recommend using the Sprint scope measures instead. For example, try the measure "Sprint issues completed". Suppose you want to see only sub-tasks. In that case, you can add the Issue Type dimension to the report pages and select "Sub-task".
Another option is creating a calculated measure with the formula below:
[Measures].[Sprint issues completed],
See more details on Sprint scope measures on the eazyBI documentation page - https://docs.eazybi.com/eazybi/data-import/data-from-jira/jira-software-custom-fields#JiraSoftwarecustomfields-Sprintscopemeasures . On the same documentation page, you can find how other measures work with Sprints.
Roberts // email@example.com