Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Does the Tempo Logged Time report pull all hours - including active and inactive users - or just act

I am needing to pull a Tempo time report for all hours logged for a period, inclusive of hours logged by users who are no longer active or licensed.  


Based on existing documentation I can't tell if this base Logged Time report will do this, or if I need to do something unique to ensure inclusion of all logged hours. 

1 answer

0 votes

Hi Brian,

Please refer to the KB below on how Tempo handles inactive users' data:

Best regards,

Chih from Tempo Support

Thank you!


I do think the KB is inaccurate, or perhaps poorly worded when it says:

"Inactive users: When a user account is inactive in Jira, you will not be able to see his/her worklogs in the reports. "

In my testing, I was able to see the hours logged by a currently inactive user and export.

My specific use case was exporting ALL hours logged in the system for ALL tickets for a given time period.  While I can't be certain based on the number of users that have been inactivated in the system, spot checking a dozen or so users that were deactivated earlier in the year, all those users logged hours were in the reports.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events