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I am working with Dashboards and I have run into something rather frustrating.
I am utilizing Rich Filters, I set them up, add static filters, dynamic filters, etc, put them on a Dashboards using the Rich Filter gadgets and then I start viewing my data.
My overall JQL Filter is blank, which provides me with all my information in Jira.
I have realized that once I click a filter in the Filter Control Gadget, my data is further filtered down to whatever the static filter I hit has.
For example, since my main filter is blank if I hit "Stories" that will return me all of the stories in Jira.
What I want to do is to be able to hit "Stories" and at the same time hit static filter In Scope (whos filter is: issuetype = Epic AND resolution != Done).
When I hit this, my dashboard goes blank.
I am assuming its because Jira appends the filters together with an AND.
So the JQL formed after hitting those two filters is
issuetype = Story AND (issuetype = Epic AND resolution != Done). Such JQL wont return anything because there is no such thing to return that matches that characteristics.
Is there anyway to tell Jira to add an OR instead of an AND when multiple filters are selected.
I want to see all the stories as well as my In Scope Epics.
I've just discovered this post. If someone is still interested, Rich Filters provides a Labs Feature which can be useful for this use case. The feature is called Quick Filters Mode: Allow Rich Filter quick filters to be ORed together instead of ANDed.
Once you enable this feature, for each rich filter, you can decide if you wish quick filters to be ANDed or ORed.
Maybe this can be of help.