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Create a Knowledge base in confluence and want to access tickets of jira projects through it

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RAVI CHAUDHARY
RAVI CHAUDHARY Jan 29, 2019

We have confluence  and jira projects installed. Our production tickets are logged in jira projects. To make the ticket resolution faster we want to build a knowledge base in confluence  whith trouble shooting articles  and also want to access jira project tickets  so that support person can know if such issues came earlier.

Is there a way to link jira projects to confluence knowledge space 

 

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Apr 24, 2023

Hi @RAVI CHAUDHARY 

Yes, of course you can associate jira projects to confluence spaces. The prerequisite it to have a valid connection between the two instances in order to see each other. Based on your jira and confluence version see the corresponding article here https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html

You may also find this quite handy: https://www.atlassian.com/software/confluence/guides/expand-confluence/confluence-and-jira#Create-Jira-issues-from-Confluence 

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Apr 24, 2023

And this as well https://www.atlassian.com/blog/confluence/link-jira-issues-to-confluence-pages-automatically

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