Create a Knowledge base in confluence and want to access tickets of jira projects through it

[RAVI CHAUDHARY]

We have confluence  and jira projects installed. Our production tickets are logged in jira projects. To make the ticket resolution faster we want to build a knowledge base in confluence  whith trouble shooting articles  and also want to access jira project tickets  so that support person can know if such issues came earlier.

Is there a way to link jira projects to confluence knowledge space 

[Alex Koxaras _Relational_]

Hi @RAVI CHAUDHARY 

Yes, of course you can associate jira projects to confluence spaces. The prerequisite it to have a valid connection between the two instances in order to see each other. Based on your jira and confluence version see the corresponding article here https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html

You may also find this quite handy: https://www.atlassian.com/software/confluence/guides/expand-confluence/confluence-and-jira#Create-Jira-issues-from-Confluence 

[Alex Koxaras _Relational_]

And this as well https://www.atlassian.com/blog/confluence/link-jira-issues-to-confluence-pages-automatically