Could not find the field name under Edit issue in automation rules

Vineela Durbha March 22, 2024

Hi Team,

I am trying to bulk edit certain field value using JQL . This operation is being done through Automation rules for Jira. But I am not able to find field name when I search for it. Attached is the screenshot.

We are currently using 9.1.1 version.How do i resolve this?Capture.PNG

1 answer

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Answer accepted
Stephen Wright _Elabor8_
Community Leader
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March 22, 2024

Hi @Vineela Durbha 

What field is it? What field type?

Ste

Vineela Durbha March 22, 2024

Hi @Stephen Wright _Elabor8_ 

Its a cascading select list type.

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

Hi @Vineela Durbha 

It's not available at a basic level yet, you can view the feature request for this here: AUTO-131 

There is a workaround though mentioned on this help page using advanced field editing:

Cascading select custom field

Select a single parent value then a related child value. You can address them by 'value' or by 'id'.

"customfield_11447" : { "value": "parent_option1", "child": { "value" : "p1_child1"} }

or

"customfield_11447" : { "id": 10112, "child": { "id" : 10115 } }

 

Ste

Vineela Durbha March 22, 2024

Hi @Stephen Wright _Elabor8_ 

Thanks for the reply. I am actually trying bulk delete the value in that field (value being anything). How can i do so?

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

Hi @Vineela Durbha 

Is this a one-off? Could you use a CSV Import or a bulk edit action if yes?

If required for an Automation rule, I'd try this:

{
"fields": {
"customfield_10123": { "value" : null }
}
}

Ste

Vineela Durbha March 22, 2024

Hi @Stephen Wright _Elabor8_ 

let me try the rule you posted. Thank you

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

Let us know how it goes :)

Ste

Vineela Durbha March 22, 2024

It worked. Thank you :)

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

Great!

If this answer helped, can you accept it? That helps others know in future that it can help them too!

Ste

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