Copy field value from parent task to subtask create screen

[Elena]

Hi,

How can I copy the field (Field of type Elements Connect (nFeed)) value from the parent task to the subtask create screen?

[Simon Laffont · Accepted solution]

Hello Ellen

I am part of the Elements Connect support team.

If I understand your need, as soon as the Connect field is updated in the parent field, the selected value should be automatically copied to its subtask, right?

To do this, you need to use a third-party application such as Automation for Jira or Scriptrunner for Jira. Thus, as soon as the parent field is updated, then the automatic rule should be triggered and copy the value from the parent to its subtask.

I advise you to read our documentation on this subject:

• Automatically set the value of an Elements Connect field 
• ScriptRunner - Use Elements Connect API in a script 

If further help is needed, then I need more information about your use case and your Elements Connect configuration, so I invite you to raise a request in our support portal.

Thank you and have a nice day.

Kind regards,
Simon.

[Elena]

Hello Simon,

We don't need to copy the value to the subtask. We need to see the value from the parent task on the subtask creation screen.

[Simon Laffont]

Hello Ellen,

I am sorry but what you are asking is not possible. You cannot just display in a screen a field belonging to another ticket without copying its value. All information displayed in the creation screen will be added to the ticket.

A workaround could be to display this value in the creation screen and hide it in the other screens (edit screen, issue view, etc.). Thus, even if this value is copied to the subtask, it will remain invisible to users.

Would this meet your expectations?

Kind regards,
Simon.

[Elena]

Hello Simon,

We don't like this workaround.
It turns out that in this case the solution of the problem is impossible. Thanks for the answer!