Connect Confluence Data Center with SharePoint 2019 on-premis

Seyyede Reyhane Khakshoori July 24, 2023

Hi!
We are using Confluence 8.1 data center. To connect Confluence to SharePoint 2019, we installed the "SharePoint Connector for Confluence" plugin. But when we connect the Confluence to the sharepoint site, we get the following error.
please guide us.
Screenshot 2023-07-24 112848.png

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Lorenzo Manfredini
Rising Star
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July 24, 2023

Hi @Seyyede Reyhane Khakshoori 

please contact us through the official Support channel: Product Support

We will be happy to help you out.

Best regards,
Lorenzo
Communardo

Seyyede Reyhane Khakshoori July 24, 2023

@Lorenzo Manfredini 
Thank you. But the signup link is not being sent to me.

Lorenzo Manfredini
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 24, 2023

Hi @Seyyede Reyhane Khakshoori ,

as mentioned, I can help you out if you send me a Support request.
I am not authorized to share with you troubleshooting steps in the community.
As soon as you send us a request (use this link), we will check into your issue.

Best regards,
Lorenzo
Communardo

Seyyede Reyhane Khakshoori July 24, 2023

Hi @Lorenzo Manfredini ,
I understand what you mean, but this link you sent me, does not send me the signup link email and I cannot send my request to you there.

Almuth Boehme [Communardo] June 25, 2024

Hi Seyyede,

I'm happy to see that you were able to connect with our support in the end.

For future reference, if there are issues connecting directly via our client portal, using the "Email vendor" link here, it is also possible to send us an email.

Best

Almuth

Communardo Support

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