Clearing fields

Gregory June 2, 2023

Hi all.
In fields of type Secure (plugin version 3.7.4-jira72), when creating a request through Service Desk, values ​​are cleared. In network it is shown that the fields have passed the validation and they have values, but in Respons it is clear that the fields are empty. Please let me know if anyone has come across this issue.

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Nadiia Lisovska June 2, 2023

Hi Dyaba,

Please feel free to raise a ticket in our Customer Portal. We'll be more than happy to assist you.


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