Checklist template page could load

Hailin.Zhang August 27, 2023

Hi there,

Anyone having the same issue that "Issue Checklist for Jira. Free" template page cannot be loaded today?

 

I got "Error: Got error while asking Jira for project permissions, accountId=[XXXXXXXXXX] and projectId=[XXXX]" if clicking "Manage Templates" on individual Jira ticket, and got "Error while fetching data for templates page" if clicking "Checklist" on Jira kanban/scrum board.

 

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Adaeze_Jude_HEROCODERS
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August 28, 2023

Hello @Hailin.Zhang 

I am Adaeze from HeroCoders, the Team behind Issue Checklist Free.

I have responded to the internal ticket you have raised about this.

Please know that our team is currently looking into providing a fix as soon as possible.

Please see our status page for the latest update.

We apologize for the inconvenience and thank you for your understanding.

Hailin.Zhang September 3, 2023

Thanks HeroCoders for releasing a new version with fix to the issue promptly.

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Adaeze_Jude_HEROCODERS
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August 28, 2023

Hi @Hailin.Zhang 

Please know that this is resolved and you should now be able to access the Checklist templates.

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Hailin.Zhang August 27, 2023

Tried to enable the plugin for only one jira project, but the issue persists.

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