Can you use R4J with custom issue types?

[Stephen Ellwood]

As a startup we generated a number of custom Jira issue types over the last years to capture particular aspects of our design eg. Product Requirements, Hardware Requirements Firmware Requirements etc.  These mostly serve the purpose of R4J but, from what I see, are not as easy to use. 

Following our acquisition by a larger company are now looking to move to R4J but in the meantime we do not want to loose the additional functionality built into these custom issue types. To do this we would either have to:

1) Be able to use R4J with our issue types by having R4J add their own custom fields to our issues

2) Be able to customise R4J issue types to add the extra fields we need

Can anyone help clarify if (1) and/or (2) is possible and, in the case of both, which would be easier?

[Bernhard Doleschel (Ease Solutions) · Accepted solution]

Hello @Stephen Ellwood ,

thank you very much for your question on R4J - Requirements Management for Jira. I´m Bernhard from Ease Solutions, the vendor of R4J. 

You can use your very own issue types in R4J including the custom fields need to support your process. Your system admin can configure them as you need. 

Later on, just add already existing Jira issues to the R4J tree structure or create new issues of these types inside the tree. The custom fields are displayed in R4J´s views (at least when they have values). 

See more details in the documentation of R4J on Jira Cloud, the listed types only suggestions. Please note, to structure the content in R4J better you should define an folder issue type. 
For R4J on Jira Data Center: R4J comes with some predefined issue types, but you can remove them and add your own ones.

If you have any further questions about R4J´s used please contact our friendly support staff.

Best Regards, 

Bernhard from Ease Solutions

[Stephen Ellwood]

Thank you Berhnard for the very quick answer. I recognise you from your Youtube videos.  This is good news.  I now have access to an R4J project and will try this out.