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Can you get the Jira Outlook Add-in to work with Shared Mailboxes?

Having trouble getting the Jira Add-in to connect to a shared mailbox. A number of reviews say it is not possible.

Just want to check if there is any work around or it simply can't be done.


1 answer

2 votes
Maksym Yokha
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 01, 2023

Hi, @Jack Leach Jira Cloud for Outlook does support shared mailboxes. There's a public issue you can follow to see updates regarding this.

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