Best way to determine field syntax

[Tiffany L.]

I've been fighting through determining what the appropriate syntax is for what should be a very simple automation. Essentially, I just want to say, if request type = new contractor, then assign person x as a watcher. I've tried a million variations on this to get the automation to work successfully, but the log shows the following message: "No subsequent actions were performed since comparator condition did not pass. Issues that did not match...".

What is the best way to figure out what the correct syntax is for a field, especially if dealing with a custom field? The info provided here (https://codebarrel.atlassian.net/wiki/display/AUTO4J/Smart+Fields) only goes so far...

[andreas]

Hi Tiffany,

Sorry that this isn't as easy yet as it should be.  We have plans to make this easier with an auto-complete (or something similar) in future: https://codebarrel.atlassian.net/browse/AUT-104

In the meantime, it's often easier to use a JQL condition.  So in your example you could simply use this JQL (which you can test in the issue navigator):

type = "new contractor"

The smart value for this would be:

{{issue.fields.issuetype.name}}

The other thing you can do, is to use a 'Log action' in Automation for JIRA and paste your smart-value there.  Then when the rule runs, you can see the rendered value in the audit log.

Hope this helps!

Cheers,
  Andreas