We are re-configuring our issue creation screens and want to prompt the reporter to supply more useful information when they first create a request.
This is the configuration that we have so far (straight from the How-to):
What I'm finding though, is that when I first click 'Create' in Jira, the Configuration flashes once, then disappears and I get the following.
If I then change the 'Issue type' to another option, I get one of the following (at random) description appears then disappears, the WRONG description is shown or the configured description appears.
After a few back and forth between issue types, I eventually get the configured results I want to see on the initial create screen
My main concern is that my Users/Customers will see a blink of what is expected, it'll disappear and then we still don't get the information requested, OR when the wrong description is loaded, we get confused people supplying Information for a Report that was meant to be a Bug.
Any advise or things to check to fix this issue would be greatly appreciated.
Cheers,
Ben
Hello @Ben Honing
It seems like you have several behaviours and this may cause situation you have.
If so, you need properly restrict mappings of behaviours.
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