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Automation rule for watchers of the issue.

I added the field ”Concerned Party” to Comment  issue type screen.

 can you please  assist and an automation rule for :

  • Issue type = Comment
  • If Concerned Party  field is updated with User ->>> add this user to the watchers of the issue.

1 answer

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Answer accepted
John M Funk Community Leader Jun 17, 2022

Hi @Maktumhusain Taseeladar 

Create an automation rule similar to the one below. I used Assignee where you would use Concerned Party, and I used Task where you would use Comment.

screenshot.png

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