Automatically close "blocked by" issue if "blocks" issue is closed.

Anastasia Krutitsenko March 28, 2022

Hello,

 

Please assist with following:

We have and automation, when issue is created "blocks" issue is automatically created in another project. When "blocks" issue is closed "blocked by" doesn't take same status. How to automatically close this issue?

4 answers

1 accepted

0 votes
Answer accepted
Sachin Dhamale
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 28, 2022

Hi @Anastasia Krutitsenko 

Welcome to the Atlassian Community.

May  I know which instance you are using? Is it Cloud or Server/Data Center?

On DC and Cloud - You can use the automation rule based on that you can move linked issue based on other linked issue.

 

Or Through JSU plugin or Script Runner Plugin  you can achieve this there  you can transits  the  issue to close based on linked issue.

 

Accept the issue if it helps

0 votes
Anastasia Krutitsenko March 28, 2022

Dears @Paula Kraszewska and @Sachin Dhamale 

 

Could you please clarify if the automation is possible if these two issues are in different projects? 

Sachin Dhamale
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 29, 2022

@Anastasia Krutitsenko ,

 

You can use the global automation rule

Autmation Rule - Relative Issue.png

 

Thanks,
Sachin

Anastasia Krutitsenko March 29, 2022

@Sachin Dhamale , thanks all works now.

0 votes
Paula Kraszewska March 28, 2022

Hi @Anastasia Krutitsenko 

Here's a simple block of the native automation that should help you close linked issues. Of course you can add more conditions (issues in a status, project, etc.) to suite your needs.

linked.PNG

Best,

Paula

Anastasia Krutitsenko March 28, 2022

Hi @Paula Kraszewska ,

 

Thank you! 

0 votes
Anastasia Krutitsenko March 28, 2022

Hi @Sachin Dhamale ,

 

Thank you for your reply. It is Cloud. 

Could you please describe the steps in more details?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events